Company-wide system modernization
Spearheaded the modernization of a legacy core platform across product experience, application architecture, infrastructure, operations, and business teams.
2024–2026 · Enterprise transformation
Product & Technology Leader
Turning complexity into scalable products.
I bridge business strategy, technical architecture, and cross-functional execution to build high-impact digital products and modernize complex systems.
Jerry Ho
Senior Manager
Product Development & Management
Kuala Lumpur
USD 1M+
Value generated through product journey
200+
Partners onboarded
10+
Years of progressive experience
4
Product team members led
Selected impact
Leadership measured by meaningful outcomes.
My strongest work sits at the intersection of product direction, technology, operations, and business execution.
Premium DNS adoption
Launched a new Premium DNS product, onboarded more than 200 partners, and migrated over 30,000 domains while improving reliability and recurring revenue.
200+ partners · 30K+ domainsB2B portal experience revamp
Led a cross-functional initiative that transformed an outdated B2B portal with a modern interface, clearer workflows, and a stronger partner experience.
Modernized a legacy B2B platform
Career progression
From customer experience to product leadership.
A career built by progressively taking ownership of larger products, more complex systems, and broader cross-functional outcomes.
- Lead the end-to-end product lifecycle from vision, strategy, and roadmap through delivery.
- Orchestrate engineering, infrastructure, operations, support, and business teams.
- Drive solution design across application architecture, server design, and scalability.
- Develop product team capability through mentorship, upskilling, and hands-on guidance.
- Led product planning, portfolio management, growth, and innovation initiatives.
- Spearheaded AI-driven adoption strategies to improve operational efficiency.
- Managed and mentored a team of four across product strategy and execution.
- Supported development across domains, SSL certificates, Microsoft 365, and cloud products.
- Designed workflow automation and coordinated product integrations and vendors.
- Led requirement gathering, UX research, and system analysis for digital products.
- Designed solutions using Angular, Node.js, Firebase, MongoDB, and SQL.
- Led the UI and UX modernization of a legacy B2B portal and its workflows.
- Pursued full-stack development certification to bridge business and technical teams.
- Handled enterprise support, issue resolution, and customer communication.
- Delivered service to corporate clients with a focus on experience and retention.
Credentials
Business judgment backed by technical depth.
Master AI: Consistently Deliver High Quality Result
Intermediate Public Training · Trainer
Conducting practical public training focused on consistently producing high-quality results with AI.
View public training ↗Fusecon Conference: Adaptive Innovation
Conference focused on adaptive innovation and responding effectively to evolving business and technology environments.
Marketing Sales Blueprint Intensive Program
Professional certification focused on practical sales and marketing execution frameworks, positioning, and growth-oriented commercial strategy.
View certificate ↗Scaling Up Workshop
Professional development workshop based on the Scaling Up framework by Verne Harnish.
Focused on strengthening organizational strategy, execution, people, and sustainable growth.
Fusecon Conference: Product Leadership
Conference focused on product leadership, strategic decision-making, and building stronger product organizations.
Become a Product Manager
Udemy · Certificate of Completion
Product management training covering product development, strategy, market analysis, and execution.
View certificate ↗Scientific Leadership & Management
Professional development course focused on structured, evidence-informed leadership and management.
Corporate Strategic Improvement and Positioning Course
Professional development course focused on strategic improvement and stronger corporate positioning.
Certification, Full-Stack Web Development
Brickfields Asia College · Kuala Lumpur, Malaysia
HTML, CSS, JavaScript, Angular, Node.js, Express, MongoDB, SQL, and cloud deployment.
Diploma, Investments & Securities
Tunku Abdul Rahman University of Management and Technology · Malaysia
A commercial foundation that continues to shape product strategy and business decisions.